Privacy Policy

Privacy Statement for www.technoteam.com

The web www.technoteam.com is owned by Saints Srl, hereinafter called “Saints”

Saints is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated when you use or register on the www.technoteam.com site.


What personal information does Saints collect from me?

Saints collects information in several ways:

Some personal information is gathered when you register. During registration, Saints asks you for a Username, Password, Security Password, your name, telephone number, fax number, email address, company name, address, company’s area of business, job technology, job function, purchasing influence, number of employees in your company, your primary product interest and how you heard about the site.

We may also record some details of how you use the site, such as adverts you click on, products you search for, products you purchase, and information you download. If you accessed this site following a search on the internet, we may record the search you undertook and how it relates to your use of this site.

We may keep copies of information you submit when you send email feedback to the site, ask a technical question, or report a problem. If you contact Saints in writing we may keep a record of that correspondence. Saints also occasionally asks users to complete surveys that we use for research purposes.

Please note that we may also record telephone calls for compliance, quality and staff training purposes.


What does Saints do to protect your personal data online?

Saints always aim to deliver the highest level of service and security to our customers and Saints has been specifically designed with security in mind.

In order to ensure the security and protection of your personal details whenever you submit any sensitive information such as credit card number and account details, we use the following security methods:

128 bit Secure Sockets Layer (SSL) encryption – the latest technology to encode and protect your data – which is your guarantee for a safe and secure transaction.

The SETEFI / VeriSign Security Guarantee pops up whenever you submit sensitive information as an indication that the current information will be encrypted. This means that your information is protected and safe to submit.

Your Saints Account Information and Saints Personal Profile are password-protected so that you and only you have access to this personal information. You may edit your Saints Account Information and Saints Personal Profile by using your Saints user name and password and by clicking on the Update My Details button on your home page navigation bar. We recommend that you do not divulge your password to anyone. Saints will never ask you for your password in an unsolicited phone call or in an unsolicitedemail.


How does Saints use my information?

Saints uses your information for the purposes of order fulfilment, occasional direct marketing activities for the administration of prize draws and competitions you may enter, and to provide you with customised and relevant information on your home page when you visit the site. 

Saints also does research on our users’ demographics, interests, and behaviour . We do this to better understand and serve our users and to review, develop and improve the products and services we offer.


Who is collecting information?

The personal information you provide to this site is collected by Saints and its third party agents.

Please be aware that Saints has links to other sites which may collect personally identifiable information about you. The information practices of those web sites linked to Saints are not covered by this privacy statement.


With whom does Saints share my information?

Saints may share information third parties which never sell, rent, or give away information that personally identifies customers to third parties except where elements of the business have been outsourced and the provision of such information is required for the provision of the service to you. Under such circumstances, the security and confidentiality of personal information would form a part of the legal agreement between us and the supplier. From time to time, we may release aggregated and anonymised marketing statistics to business partners, or may use these in press releases, advertising, or published reports. We would only personally identify you or any other customer in such press releases, advertising, or reports with your prior consent. Saints may also disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Saints’s rights or property, other Saints users, or anyone else that could be harmed by such activities. In addition, Saints may disclose user information when the law requires it.


What are my choices regarding collection, use, and distribution of my information?

Saints may, from time to time, send you email regarding our products and About Saints. In addition, we may occasionally send you direct mail about products and about Saints that we feel may be of interest to you. Only Saints or its agents will send you these direct mailings. If you do not want to receive email messages from us, simply select to be removed from our email list when registering. Or, at any time you can easily edit your Saints Personal Profile to no longer receive such mailings. If you do not wish to receive other forms of direct mail promotions from us, then please contact the Saints Online HelpDesk on +39 02 9084 1352 or web@technoteam.com.


What is Saints’s policy on allowing me to update, correct, or delete my personally identifiable information?

You may edit your Personal Profile information at any time by clicking on the Update My Details button on your home page navigation bar. If you have forgotten your password, or have any other problems accessing the site, please contact the Saints Online HelpDesk on +39 2 9084 1352 or web@technoteam.com


Additional Information

Questions regarding this policy should be directed by e-mail to:  
Marco Prina, Saints Srl, Via Germania 1/D, 20093 Gaggiano (MI) Tel. +39.02.90841352 - Fax +39.02.908451928 - email 
web@technoteam.com


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